User Experience Data Analyst

Stack

Responsibilities

• ▹Independently analyze product data for defined business problems, crafting clear, actionable insights
• ▹Set up and maintain product analytics tooling such as Heap and ContentSquare, defining events
• ▹Act as first point of contact for incoming analytics requests from product and business teams
• ▹Build and maintain dashboards and recurring reports
• ▹Validate your own work: reconcile numbers against baselines, investigate discrepancies, document definitions
• ▹Review and sanity-check outputs from the AI analytics platform: AI-generated SQL, metric calculations, natural-language answers

Requirements

• ▹Proficiency in data analysis, working independently on moderately complex analytical projects
• ▹Ability to clearly communicate findings and recommendations to stakeholders
• ▹Balancing analytical rigor, business goals and data quality

Soft skills

About the company

Genesys builds an AI-powered experience orchestration platform used by more than 8,000 organizations in over 100 countries.