Customer Solutions Engineer

Responsibilities

• ▹Design and help implement technical solutions using the Enode API based on customers' engineering, product, and business needs
• ▹Advise customers on technical product architecture and best practices, providing ongoing technical support
• ▹Identify and debug issues in customer implementations, and proactively make fixes and improvements directly in the Enode codebase
• ▹Champion new products, features, and company initiatives based on customer discussions
• ▹Drive or contribute to internal projects (e.g. developer portal experience, integration guides, customer analysis)

Requirements

• ▹5+ years of experience relevant to customer engineering

Soft skills

About the company

Enode provides the infrastructure layer that connects and orchestrates distributed energy devices such as EVs, heat pumps, and home batteries. Its Connect API gives energy companies a single integration to 1000+ devices across 80+ brands. Enode is backed by Y Combinator, Lowercarbon Capital, and Creandum.