← Zurück zur Liste
Stelle

Technical Customer Success

Aikido Security
Sonstige • Vor Ort • Vollzeit • Belgien Ghent, Belgien
📄 Originalanzeige ansehen (EN)

Aikido is hiring a Technical Customer Success professional to serve as the bridge between customers and the platform, driving adoption, value realization, and churn prevention.

Responsibilities

  • ▹Engages with 'accounts at risk' to prevent churn
  • ▹Drives product adoption and maximizes customer value
  • ▹Escalates complex issues
  • ▹Debugs and resolves workflow issues
  • ▹Drives onboarding and deployment for new clients
  • ▹Delivers training sessions to customer teams
  • ▹Shares customer insights with the product team

Soft skills

Customer-centric, relationship-building mindsetProblem-solving and troubleshooting skills for workflow issuesPresentation and training skills for delivering customer sessionsProactive approach to managing churn risk

About the company

Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. Founded in 2022 by third-time founders, the company has $85M in funding and a long runway, working toward self-securing software.

Ähnliche Stellen

Stelle

Tribe Risk Officer - AI (M/F/D)

EVERIENCE
💰 Gehalt: keine Angabe
🏢 Vor Ort Belgien Brussels 🗣️ EN
Stelle

Electronics Hardware Engineer

Cowboy
Cpp
💰 Gehalt: keine Angabe
🏢 Vor Ort Belgien Brussels 🗣️ EN
Stelle

EU Public Affairs Account Manager (Technology)

Hanbury Strategy
💰 Gehalt: keine Angabe
🏢 Vor Ort Belgien Bruxelles 🗣️ EN
Stelle

Information Security Compliance & Governance Coordinator (NIS2 / ISO 27001) (m/w/d)

EVERIENCE
💰 Gehalt: keine Angabe
🏢 Vor Ort Belgien Brussels 🗣️ EN
Stelle

Data Visualisation Specialist ( M/F/H )

EVERIENCE
Power BISAPTableau
💰 Gehalt: keine Angabe
🏢 Vor Ort Belgien Brussels 🗣️ EN
Stelle

EU PA Director - Technology

Hanbury Strategy
💰 Gehalt: keine Angabe
🏢 Vor Ort Belgien Bruxelles 🗣️ EN