Senior Site Reliability Engineer

Stack

Responsibilities

• ▹Own and influence the incident management process end-to-end
• ▹Maintain and evolve the on-prem observability stack
• ▹Participate in the on-call rotation to keep production applications running smoothly
• ▹Develop automations and tools to support platform reliability
• ▹Contribute to production services with performance and resiliency in mind
• ▹Collaborate with product engineers to foster SRE principles across the R&D organization
• ▹Mentor the SRE team or product engineers

Requirements

• ▹Solid programming experience in Python (Django and AsyncIO) and/or Java (Spring Boot)
• ▹Experience maintaining an observability tools suite (LGTM: Loki, Grafana, Tempo, Mimir)
• ▹Experience developing and maintaining Python services in production
• ▹Strong experience with AWS and Kubernetes
• ▹Solid proficiency with relational databases (PostgreSQL) and messaging systems (RabbitMQ, NATS, Kafka)
• ▹Experience as an on-call SRE engineer
• ▹Comfort with hands-on troubleshooting of distributed systems in production
• ▹Proficiency in English, written and spoken

Soft skills

What we offer

• ▹Remote-first approach with hybrid option from the Kyiv, Warsaw, and Lisbon offices
• ▹Long-term collaboration via employment contract, EOR, or B2B, depending on location
• ▹Work schedule aligned with EU time zones
• ▹Honest, open culture that values constructive feedback
• ▹Professional and personal development within a supportive team
• ▹Stable yet growing SaaS product in an agile, startup-energy environment

About the company

PandaDoc is a document workflow automation platform empowering more than 67,000 growing organizations to create, manage, and sign proposals, contracts, and other documents.