Forward Deployed Engineer, Infrastructure Specialist (North America)

Stack

Responsibilities

• ▹Lead end-to-end deployment of North in private cloud and on-premises environments — planning, configuration, testing, rollout
• ▹Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices
• ▹Experiment at high velocity and quality to engage customers and deliver solutions that exceed expectations
• ▹Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards
• ▹Troubleshoot and resolve deployment-related technical issues to minimize downtime

Requirements

• ▹Experience with, and enjoyment of, working directly with customers
• ▹Experience deploying enterprise software in private/hybrid cloud environments
• ▹Proven experience administering production Kubernetes clusters and expertise with Helm
• ▹Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
• ▹Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
• ▹Excel in fast-paced environments where priorities and objectives are a moving target

Soft skills

What we offer

• ▹Weekly lunch stipend of about $75/£75 (or local equivalent)
• ▹Full health and dental benefits, with a separate mental health budget
• ▹RRSP matching, 401K, or pension scheme
• ▹100% parental leave top-up for up to 6 months, for either parent
• ▹Annual enrichment benefits: arts & culture, fitness/wellness, quality time, workspace improvement
• ▹Education & learning stipend for conferences, courses, and coaching
• ▹6 weeks (30 working days) of paid vacation
• ▹Budget for traveling to other offices, plus an annual company offsite
• ▹$500 home office stipend; co-working benefit for remote employees

About the company

Cohere is the leading security-first enterprise AI company, building cutting-edge foundation models and end-to-end products that solve real business problems. Co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris.