IT Service Desk Analyst (German and English, Budapest, Part Time)

Responsibilities

• ▹Provide IT support to European stores by phone and e-mail
• ▹Analyze emerging IT errors and work towards their resolution
• ▹Record, track and follow up on incidents and requests
• ▹Collaborate with training, quality and expert groups
• ▹Install programs, perform data backup and support technicians with remote access
• ▹Test new hardware and software

Requirements

• ▹Confident intermediate or higher German AND English written and oral language skills
• ▹Willingness to work in shifts and on weekends, 25-30 hours/week
• ▹High school diploma or higher education

Soft skills

What we offer

• ▹A constantly growing organization and increasing opportunities
• ▹Possibility to participate in international projects with travel opportunities
• ▹State-of-the-art working environment, easily accessible by public transportation
• ▹Secure, long-term job opportunity
• ▹Outstanding salary
• ▹Home office possibility