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· Lead
Lead/Senior Solution Engineer CEE
IT Consultant
• Lead
• Hybrid
• Vollzeit
•
Berlin, Deutschland
As Solution Engineer you help customers understand and realize the value of Parloa's conversational AI platform, from discovery and solution design to validation and successful handover. You work at the intersection of technology and business.
Responsibilities
- ▹Lead the technical aspects of the sales cycle, from discovery and solution design to Proof of Value and Proof of Concept engagements
- ▹Design scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals
- ▹Translate complex technical capabilities into clear business value for technical and non-technical stakeholders
- ▹Partner closely with Enterprise Account Executives, co-owning accounts and supporting strategic sales initiatives within the territory
- ▹Represent the voice of the customer by feeding insights into Product and Engineering to shape the roadmap
- ▹Work closely with Sales, Professional Services, Product and global Solution Engineering teams for a seamless customer journey
Requirements
- ▹5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology
- ▹Strong technical foundation across APIs, cloud environments, integrations and enterprise architecture
- ▹Experience supporting complex, multi-stakeholder enterprise sales cycles
- ▹Ability to translate technical concepts into clear business value and outcomes
- ▹Excellent communication and presentation skills, with confidence in technical and executive conversations
- ▹Structured and solution-oriented mindset, able to navigate ambiguity and high-pressure situations
- ▹Technical curiosity and interest in AI-driven products and customer experience
Soft skills
CommunicationPresentation skillsSolution orientationResilience under pressureAccountability
About the company
Parloa's mission is to make every customer conversation feel effortless for customers and the companies serving them. Its platform has powered over one billion interactions and is deployed at scale by companies such as IKEA and Booking.com.
Languages: Német: anyanyelvi vagy kétnyelvű szint, Angol: erős
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