IMS Technical Project Manager

Stack

Responsibilities

• ▹Create the IMS project delivery schedule and support the Project Manager in creating the project schedule and resource management plan
• ▹Define the required resources and align resource demand
• ▹Initiate, create and deliver project technical documents and IMS design documents according to customer and internal procedures
• ▹Own the IMS technical project scope, including network function deployment, integration, upgrade, acceptance testing and system performance evaluation
• ▹Consult project stakeholders on all technical IMS questions
• ▹Define the IMS software implementation strategy, including software versions for network elements and their installation sequence given dependencies in the Nokia solution
• ▹Define requirements for new software features and work with R&D and Product Managers to request them
• ▹Manage project technical risks
• ▹Define and implement new tools, including automation tools, to increase project execution effectiveness and give feedback to tool developers
• ▹Manage the IMS project technical team daily, assigning tasks and coordinating engineers' work according to customer demands
• ▹Schedule and facilitate regular technical project meetings and report on status, issues and plans
• ▹Be accountable for the quality of technical processes and procedures, e.g. preparing customer network interventions, developing and rehearsing procedures in labs, instructing engineers and deciding on intervention results; for failed interventions or outages provide RCA, corrective and preventive actions
• ▹Close and follow up tickets raised towards Salesforce/4LS/R&D, consolidate, prioritise and escalate tickets
• ▹Lead the kick-off call of upgrade projects and discuss requirements (maintenance window length, traffic migration, SOW, deliverables, exclusions)
• ▹Define the IMS software upgrade strategy, including target software version and upgrade sequence given network element dependencies
• ▹Study release notes and compatibility matrices and create an upgrade assessment document for the customer
• ▹Assign network elements for upgrade and coordinate maintenance windows with customer and internal contacts
• ▹Make decisions on EME calls and handle escalations first-hand
• ▹Coordinate and communicate with the customer and stakeholders on technical delivery and report weekly project updates to management
• ▹Hand the project over to care and contribute to improving the delivery quality KPI (SCD DQ)

What we offer

• ▹Health insurance from the first days, regardless of the probationary period
• ▹Company holiday from December 25 to December 31
• ▹Cooperation with the Superhumans center and Veteran HUB

About the company

Capgemini is a global business and technology transformation partner with 340,000 team members in more than 50 countries, helping organisations accelerate their digital and sustainable transition.