Packet Core Technical Project Manager

Stack

Responsibilities

• ▹Create the Packet Core domain project delivery schedule
• ▹Support the Project Manager in creating the project schedule and resource management plan
• ▹Define the required resources and align resource demand with DDM and TDL
• ▹Initiate, create and deliver project technical documents according to customer and internal procedures
• ▹Deliver Packet Core design documents according to customer and project requirements
• ▹Deliver the Packet Core technical project scope, including network function deployment, integration, upgrade, acceptance testing and system performance evaluation
• ▹Consult project stakeholders on all technical questions related to Packet Core
• ▹Define the Packet Core SW implementation strategy, including the specific SW version for Packet Core Network Elements (NE) and their installation sequence, considering dependencies on other NEs of the Nokia solution
• ▹Define the requirements for new SW feature development needed for project completion, working with R&D and Product Managers to request those features
• ▹Manage project technical risks
• ▹Define and implement new tools, including automation tools, to increase project execution effectiveness, and give feedback to tool developers
• ▹Manage the Packet Core project technical team on a daily basis, including task assignment and control of execution, and coordinate engineers' work according to customer demands and expectations
• ▹Schedule and facilitate regular project technical meetings and report on status, existing issues and future plans
• ▹Be accountable for the quality of all technical processes and procedures implemented in the project, e.g. customer network interventions: administrative and technical preparation, development of all required procedures and their rehearsal testing in labs, instructing intervention engineers, and deciding on the results of intervention execution; for failed interventions or customer network outages caused by an intervention, provide RCA and a list of corrective and preventive actions and secure their implementation
• ▹Close and follow up all tickets raised towards Salesforce/4LS/R&D
• ▹Consolidate, prioritise and escalate tickets
• ▹Run the kick-off call of the upgrade project and discuss requirements such as maintenance window length, traffic migration, SOW, deliverables and exclusions
• ▹Define the Packet Core SW upgrade strategy, including the recommendation and decision of the target SW version for Packet Core Network Elements (NE) and their upgrade sequence, considering dependencies on other NEs of the Nokia solution
• ▹Study project technical documents and release notes and ensure compatibility matrix compliance according to customer and internal procedures
• ▹Create the upgrade assessment document for the customer, explaining the SW bugs and problems fixed in the SW version and the new features
• ▹Assign Network Elements for upgrade
• ▹Coordinate maintenance windows with customer and internal SPOCs during upgrade execution
• ▹Make decisions on the EME call and handle all relevant escalations first-hand
• ▹Coordinate and communicate with the customer and other stakeholders on technical delivery
• ▹Report weekly project updates to management
• ▹Handle care handover of the project
• ▹Contribute to improving the SCD DQ (Delivery Quality) KPI by reviewing the need to raise a Care case

What we offer

• ▹Health insurance from the first days, regardless of the probationary period
• ▹Christmas holidays from 25 to 31 December
• ▹Cooperation with the Superhumans centre and Veteran HUB, with an internal policy making the company friendly to military and veterans

About the company

Capgemini Engineering is a global team of engineers, scientists and architects providing R&D and engineering services across all industries. Capgemini has around 340,000 team members in more than 50 countries and over 55 years of heritage. The client is committed to innovation and technology leadership across mobile, fixed and cloud networks.