Developer Advocate – Service Management EMEA

Stack

Responsibilities

• ▹Act as a subject matter expert for service management (incident response, on-call, IDP, workflow automation) for advocacy and engineering teams
• ▹Create content (demos, talks, blog posts, documentation, webinars, open source, research reports) to build Datadog's reputation in DevOps, monitoring, and observability
• ▹Partner with product engineering teams to build compelling demos, and coach internal teams on communication and presentation
• ▹Interface with open source communities and develop new integrations for Datadog
• ▹Contribute to the product via feedback, documentation, or code

Requirements

• ▹~5+ years as a Platform Engineer, SRE, DevOps Engineer, or Software Developer, with hands-on on-call/incident response experience in complex IT environments
• ▹Strong understanding of core service management practices (incident response, on-call, post-incident reviews, SLOs), using tools like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, or Cortex
• ▹~2+ years of experience in storytelling and content creation (written content, conference talks, workshops, livestreaming or recording, open source contributions)
• ▹Publicly available writing samples, blog posts, demos, or recorded presentations
• ▹Comfortable with at least one scripting/programming language (e.g., Node.js, Python, Go, bash), APIs, and modern infrastructure (IaaS, containers)

Nice to have

• ▹Hands-on ITSM platform experience (ServiceNow, Jira Service Management)
• ▹Active member of SRE, DevOps, or incident-response communities

Soft skills

About the company

Datadog is the leading observability and security platform for the AI era, providing unified visibility across the technology stack.