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Job
· Mid-level
AI Product Analyst - Voice AI Agents
Other
• Mid-level
• Remote
• Full-time
•
Portugal
MEDvidi is hiring an AI Product Analyst to analyze the production behavior of patient-facing Voice AI agents, investigate failure patterns and build monitoring systems. The role sits at the intersection of Product, Engineering and Operations, working from real production data.
Responsibilities
- ▹Analyze production behavior of Voice AI Agents
- ▹Investigate hallucinations, inconsistencies and silent failures
- ▹Work with call transcripts, logs and generated outputs
- ▹Design evaluation frameworks for measuring AI quality
- ▹Build monitoring systems and dashboards
- ▹Partner with Product, Engineering, QA and Operations teams
Requirements
- ▹3+ years of experience in Product, Data or Operational Analytics
- ▹Strong SQL skills
- ▹Python for analytical work with large text datasets
- ▹Understanding of LLM limitations, hallucinations and evaluation challenges
- ▹Fluent Russian and English at B2 level or higher
Nice to have
- ▹Experience with conversational AI or A/B testing
Soft skills
Strong communication, turning analysis into product decisionsEffective work in ambiguous, fast-changing environments
About the company
MEDvidi is an AI-powered mental healthcare platform combining licensed providers with proprietary AI tools in the United States.
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