← Back to list
Job · Mid-level

AI Product Analyst - Voice AI Agents

Other • Mid-level • Remote • Full-time • Portugal Portugal

MEDvidi is hiring an AI Product Analyst to analyze the production behavior of patient-facing Voice AI agents, investigate failure patterns and build monitoring systems. The role sits at the intersection of Product, Engineering and Operations, working from real production data.

Stack

Responsibilities

  • ▹Analyze production behavior of Voice AI Agents
  • ▹Investigate hallucinations, inconsistencies and silent failures
  • ▹Work with call transcripts, logs and generated outputs
  • ▹Design evaluation frameworks for measuring AI quality
  • ▹Build monitoring systems and dashboards
  • ▹Partner with Product, Engineering, QA and Operations teams

Requirements

  • ▹3+ years of experience in Product, Data or Operational Analytics
  • ▹Strong SQL skills
  • ▹Python for analytical work with large text datasets
  • ▹Understanding of LLM limitations, hallucinations and evaluation challenges
  • ▹Fluent Russian and English at B2 level or higher

Nice to have

  • ▹Experience with conversational AI or A/B testing

Soft skills

Strong communication, turning analysis into product decisionsEffective work in ambiguous, fast-changing environments

About the company

MEDvidi is an AI-powered mental healthcare platform combining licensed providers with proprietary AI tools in the United States.

Similar jobs