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Principal Product Manager - Conversational AI

Product Manager • Principal • Remote • Full-time • Spain Spain - Remote, Spain

Hopper is looking for a Principal Product Manager to own its agentic AI travel assistant (HTS Assist) end to end - the conversations, the interface, and the experience. This is a deliberately design-leaning role, working hands-on in Figma and building prototypes with AI coding tools.

Responsibilities

  • ▹Own the roadmap for the chat and voice customer-facing agent
  • ▹Engage enterprise partners in discovery and launch decisions
  • ▹Work hands-on in Figma producing flows and wireframes
  • ▹Build working prototypes using AI coding tools
  • ▹Define quality bars (resolution rate, escalations)
  • ▹Specify agent behavior (tone, escalation policy, edge cases)

Requirements

  • ▹8+ years of product management experience
  • ▹Experience in conversational AI or customer experience automation
  • ▹Design fluency, comfortable working solo in Figma
  • ▹Ability to write code for working prototypes
  • ▹Hands-on front-end experience
  • ▹Experience working with enterprise partners
  • ▹Familiarity with LLM-based products

Soft skills

Entrepreneurial mindsetData-driven approachPartner-facing communication

What we offer

  • ▹Competitive salary, pre-IPO equity
  • ▹Employer-covered medical and dental premiums
  • ▹Private life and accident coverage
  • ▹Generous parental leave
  • ▹Unlimited PTO
  • ▹Gym and home office allowance
  • ▹Carrot Cash travel stipend

About the company

Hopper is a well-funded, ambitious travel technology startup building an agentic AI assistant for major travel brands.

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