Senior Platform Architect

Stack

Responsibilities

• ▹Act as an architectural advisor across multiple engagements, guiding customers, partners, and internal team members
• ▹Provide architectural knowledge across multiple workflows
• ▹Build relationships with CoE and business leaders to understand ServiceNow's role in the customer's digital transformation vision
• ▹Translate goals into outcomes and a customer roadmap
• ▹Translate business and technical requirements into an architectural blueprint
• ▹Work with customer enterprise architects to position ServiceNow as the digital transformation platform standard
• ▹Manage technical governance and a delivery operating model
• ▹Ensure instance health by reducing technical debt and aligning to ServiceNow best practices
• ▹Support sales by scoping and estimating engagements and change orders

Requirements

• ▹Experience integrating AI into work processes, decision-making, or problem-solving
• ▹8+ years of progressive experience within a professional services (SaaS) organization, or equivalent
• ▹Management consulting experience
• ▹Success driving complex issues through analysis and resolution
• ▹Industry domain expertise
• ▹Large-program experience leading architecture and design
• ▹Enterprise architecture experience
• ▹Cloud application technology experience
• ▹Right to work in the country
• ▹Fluent in Danish and English

Soft skills

About the company

ServiceNow helps customers establish a technical foundation and design outcome-driven solutions on the ServiceNow platform, covering instance strategy, technical governance, core data, and integrations.