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Quality Assurance & UAT Engineer

QA / Test Engineer • Hybrid • Full-time India Gurugram, India

Miratech is looking for a Quality Assurance & UAT Engineer to support the execution and continuous improvement of Workforce Management products and platforms. The role validates that new features, enhancements, and system changes meet business requirements before deployment, partnering closely with Product Managers, Business Analysts, technology teams, and Operations.

Responsibilities

  • Execute User Acceptance Testing (UAT) for enhancements and releases supporting contact management and customer authentication capabilities.
  • Review business requirements, user stories, acceptance criteria, and functional designs to develop test scenarios and test cases.
  • Validate end-to-end business processes across multiple applications and platforms.
  • Identify, document, prioritize, and track defects through resolution using defect management tools.
  • Partner with Product Managers, Business Analysts, technology teams, and Operations to clarify requirements and resolve issues.
  • Coordinate regression testing to ensure new functionality does not impact existing capabilities.
  • Verify production readiness by confirming all acceptance criteria have been met before deployment.
  • Support release activities, production validation, and post-implementation testing.
  • Document test results, execution status, defects, and testing metrics.
  • Participate in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives.
  • Continuously improve testing processes, documentation standards, and QA practices.
  • Advocate for the end-user experience by validating usability, workflow efficiency, and operational readiness.

Requirements

  • 3+ years of experience in User Acceptance Testing, Quality Assurance, Business Analysis, or a related role.
  • Experience creating and executing manual test plans.
  • Familiarity with tools such as Azure, Azure DevOps, Jira, and SQL.

About the company

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. Its culture of Relentless Performance has enabled over 99% of engagements to succeed since the company's founding in 1989. Miratech has coverage across 5 continents, operates in over 25 countries, employs nearly 1000 full-time professionals, and has an annual growth rate exceeding 25%.

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