Senior Platform Architect

Stack

Responsibilities

• ▹Work with the customer across executive, platform owner, enterprise architect, and development teams during selling, structuring, and implementation of solutions
• ▹Be an architectural advisor across multiple engagements, guiding customers, partners, and internal team members
• ▹Provide a variety of architectural knowledge across multiple workflows
• ▹Develop relationships with CoEI and business leaders to understand ServiceNow's role in the customer's digital transformation vision
• ▹Translate goals into outcomes as part of a customer roadmap
• ▹Translate business information and technical requirements into an architectural blueprint
• ▹Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard
• ▹Manage technical governance and a delivery operating model
• ▹Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
• ▹Support the sales effort by scoping and estimating engagements and change orders

Requirements

• ▹Experience leveraging or thinking critically about integrating AI into work processes, decision-making, or problem-solving
• ▹8+ years of progressive experience in a professional services (SaaS) organization, or equivalent education/experience
• ▹Management consulting experience
• ▹Success driving complex issues through analysis and resolution
• ▹Industry domain expertise
• ▹Large program experience leading architecture and design
• ▹Enterprise architecture experience
• ▹Cloud application technology experience
• ▹Right to work in country
• ▹Fluent in Danish and English

Soft skills

About the company

ServiceNow's story began in San Diego in 2004 when engineer Fred Luddy saw the potential to transform how we work. Today ServiceNow is a global market leader, bringing AI-enhanced cloud-based technology to over 8,100 customers, including 85% of the Fortune 500, seamlessly connecting people, systems, and processes.