Senior Technical Product Manager

Stack

Responsibilities

• ▹Analyze production incidents, support cases, system metrics, and business data to find recurring, high-impact problems and eliminate their root causes
• ▹Identify technical weaknesses, operational inefficiencies, and accumulated technical debt, and quantify their real cost
• ▹Establish a clear, lightweight process for identifying, tracking, prioritizing, and resolving platform issues
• ▹Review existing partner integrations to surface missed capabilities and new connection opportunities
• ▹Build and maintain a transparent roadmap balancing reliability, technical investment, and business opportunities
• ▹Coordinate cross-functional initiatives across Engineering, Support, Operations, Sales, Leadership, and external partners

Requirements

• ▹5+ years in Product Management, Technical Product Management, or Engineering Management with a track record of end-to-end ownership
• ▹Experience with complex B2B SaaS platforms, marketplaces, or integration-heavy systems
• ▹Experience taking on ambiguous problems without a predefined backlog or established process
• ▹Strong understanding of software architecture, APIs, integrations, databases, and distributed systems
• ▹Ability to investigate production issues using logs, dashboards, SQL, and monitoring tools
• ▹Ability to quickly build a mental model of a complex existing system and identify where its major risks live

Nice to have

• ▹Prior background as a team lead, solutions architect, or engineering manager

About the company

An official Airbnb partner, the company builds technology that connects hospitality businesses with major travel platforms, enabling them to manage these opportunities efficiently at scale.