Site Reliability Engineer (SRE)

Stack

Responsibilities

• ▹Support the deployment, operation, and ongoing maintenance of the Karuna service on Kubernetes
• ▹Monitor production environments to ensure high availability, reliability, and performance
• ▹Investigate, troubleshoot, and resolve production incidents, including root cause analysis
• ▹Analyze application logs and debug production issues using Splunk
• ▹Perform first-level troubleshooting of UI issues involving Web Components, collaborating with front-end engineers
• ▹Support deployment activities and contribute to CI/CD pipelines
• ▹Identify opportunities for automation and operational improvements
• ▹Work closely with engineering teams and technical stakeholders in an international environment

Requirements

• ▹Commercial experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or similar
• ▹Hands-on experience supporting production services on Kubernetes
• ▹Experience monitoring distributed applications and responding to production incidents
• ▹Practical log analysis and troubleshooting using Splunk or similar tools
• ▹Understanding of cloud-native applications and modern operational practices
• ▹Familiarity with CI/CD pipelines and deployment processes
• ▹Basic understanding of Web Components and first-level UI troubleshooting ability
• ▹Strong analytical and problem-solving skills
• ▹Ability to work independently, prioritize tasks, and make technical decisions in ambiguous situations
• ▹Excellent communication skills with distributed engineering teams
• ▹Very good spoken and written English

Nice to have

• ▹Experience with one or more major cloud platforms
• ▹Experience supporting enterprise SaaS or security-focused products

What we offer

• ▹Flexible employment and remote work
• ▹International projects with leading global clients
• ▹International business trips
• ▹Non-corporate atmosphere
• ▹Language classes
• ▹Internal and external training
• ▹Private healthcare and insurance
• ▹Multisport card
• ▹Well-being initiatives

About the company

Software Mind builds solutions that make an impact for companies around the globe, working with tech giants and unicorns, building cross-functional engineering teams that take ownership.