Associate Solution Support Engineer - Data & Platform

Stack

Responsibilities

• ▹Troubleshoot and resolve complex, real-world technical issues for customers running SAP Data & Platform solutions
• ▹Work across cloud and on-premise environments applying structured problem-solving
• ▹Collaborate closely with development, DevOps, and product teams across S/4HANA, SuccessFactors, SAP BTP, and AI-powered tools
• ▹Step into escalations, bridge calls, and live chat support as a trusted technical partner
• ▹Build expertise in technologies including ABAP Tools, Output Management, Data & Knowledge Management, Cloud Identity Services, Upgrades, Application Services, and Provisioning (URM/UCL)
• ▹Contribute to the shared knowledge base, turning case resolutions into reusable solutions

Requirements

• ▹Strong technology affinity, enjoys investigating what goes wrong and finding clean solutions
• ▹Excellent communication skills in English, written and spoken
• ▹A structured, analytical approach to problem-solving, confidence to work independently
• ▹Collaborative mindset, learns quickly, adapts well to change
• ▹0-2 years of professional experience; recent graduates are warmly encouraged to apply

Nice to have

• ▹Programming or scripting knowledge (e.g. ABAP, Java, Python)
• ▹A degree or diploma in Computer Science, Engineering, Mathematics, or a related field

Soft skills

About the company

SAP is a software company touching over 20 industries and 80% of global commerce, building a diverse, multicultural team in Budapest.