On the Business Data & Intelligence team, own the analytical infrastructure powering the GTM engine, translating data from Sales, Marketing, and Customer Success into trusted, decision-ready insights.
Responsibilities
- ▹Own recurring reporting across Sales, Marketing, and CS: pipeline, win rates, ARR, funnel performance, churn/retention, usage data
- ▹Build and maintain reporting infrastructure in Looker Studio, BigQuery, and Salesforce
- ▹Design and build standard and mid-complexity dashboards for GTM stakeholders
- ▹Identify and eliminate manual, repetitive processes with automated workflows
- ▹Own complex and ambiguous ad hoc requests, translating business questions into analytical frameworks
- ▹Serve as the escalation point for data quality and SFDC issues, driving root-cause resolution
- ▹Ensure GTM KPI definitions are consistent and documented
Requirements
- ▹5–8 years in data analytics, business intelligence, or GTM/Revenue Operations, with meaningful experience at a startup or high-growth SaaS company
- ▹Demonstrated ability to operate autonomously in an ambiguous, fast-moving environment
- ▹Proven ownership of reporting across at least two GTM functions (Sales, Marketing, or CS)
- ▹Strong proficiency in Looker Studio or a comparable BI tool (Tableau, Power BI)
- ▹Hands-on experience with Salesforce (reporting, data model, CRM operations)
- ▹Working SQL with BigQuery or equivalent cloud data warehouse experience
- ▹Strong written and verbal communication, comfortable presenting to leadership
Nice to have
- ▹Experience building Claude or LLM-powered internal tools or workflows
- ▹Familiarity with Upside, Snowflake, or similar modern data stack tools
- ▹Prior experience in a formal manager or team lead role
- ▹Background in GTM compensation, quota, or territory analytics
- ▹Experience with Salesforce Flows or process automation
Soft skills
Autonomous work in ambiguous, fast-moving environmentsHighly organized and detail-orientedStrong communication with leadership
What we offer
- ▹Competitive compensation and equity, aligned with market benchmarks
- ▹Comprehensive medical, dental, and vision insurance
- ▹Remote-first culture with opportunities for in-person collaboration
- ▹Professional development budget for courses and conferences
- ▹Generous PTO and holidays
- ▹Base salary: $120,000–$175,000 + equity
About the company
Cresta unlocks the true potential of the customer experience with its unified AI platform combining conversational AI agents, real-time human agent augmentation, and conversation intelligence. Born from the Stanford AI Lab, it has raised over $270 million from leading investors.
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