AI Deployment Manager

Responsibilities

• ▹Own and lead AI solution deployments end-to-end for customers
• ▹Ensure deployments run smoothly, on time, and against defined success metrics
• ▹Prepare customers to scale confidently and enthusiastically
• ▹Support internal teams with clarity, structure, and momentum on complex initiatives
• ▹Consistently turn complexity into forward progress

Requirements

• ▹Experience leading technical or AI-driven SaaS implementations
• ▹Strong project management skills paired with a consultative, customer-first mindset
• ▹Comfort working with technical concepts, data, and analytics
• ▹Ability to translate complex technology into clear, actionable plans
• ▹Bias toward execution, outcomes, and ownership
• ▹Thrives in fast-paced, high-growth environments

Soft skills

What we offer

• ▹Medical, dental, and vision plans
• ▹Paid parental leave
• ▹Monthly health & wellness allowance
• ▹Work-from-home office stipend
• ▹Lunch reimbursement for in-office employees
• ▹Flexible PTO

About the company

Cresta is a Stanford AI Lab-born company building a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to boost customer experience and contact center efficiency. Backed by more than $270 million from investors including a16z, Greylock, and Sequoia, its customers include major companies such as United Airlines, Cox Communications, and Marriott.