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Senior Solutions Engineer (Majors) | East Coast | Remote

IT Consultant • Senior • Remote • Full-time United States USA

As part of the Majors Solutions Engineering team, be a senior customer-facing technical expert working with Grafana's largest customers.

Responsibilities

  • Partner with Sales to articulate Grafana's value proposition, vision, and strategy
  • Own technical engagement and help close high-velocity, high-value opportunities
  • Deliver product and technical presentations to customers
  • Proactively feed customer insights back to Product and Engineering teams
  • Contribute to documentation, blog posts, videos, and knowledge base content

Requirements

  • Ideally located in the Greater NYC or Boston Area
  • 5+ years of technical pre-sales experience, ideally with open source or metrics/monitoring technologies
  • Comfortable with the varied, fast-changing duties of a startup environment
  • Experience collaborating with a remote-first, international team
  • Excellent written and oral communication skills

Nice to have

  • Coding bootcamp graduates or candidates with post-sales/engineering backgrounds welcome
  • Technical mindset with a desire to grow further

Soft skills

Self-motivated, initiative-driven, creativeSolutions-oriented mindsetOpen to feedbackComfortable taking bold steps

What we offer

  • OTE (on-target earnings): $204,000 - $254,000
  • RSUs for every team member
  • 100% remote, global culture
  • 30 days annual leave plus 3 extra Grafana Shutdown Days

About the company

Grafana Labs is the company behind the open observability cloud. Grafana Cloud is trusted by 35M+ users and 7,000+ customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. A 100% remote company with 1,600+ team members across 40+ countries.

Languages: Angol: Felsőfok

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