Senior Manager, Talent Programs & AI Operations

Stack

Responsibilities

• ▹Design and continuously improve AI-enabled operating models supporting executive succession and talent management, using automation, governance, workflow design, and capacity planning
• ▹Lead the operational delivery of executive programs, including executive evaluations, development pathways, reporting, and program governance
• ▹Translate complex talent data into executive insights: dashboards, readiness tracking, program analytics, and executive-ready recommendations
• ▹Manage strategic capability partners and vendors (executive coaching, assessment, leadership development providers), ensuring strong governance, budget management, quality, and measurable business outcomes

Soft skills

About the company

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflow to help 85% of the Fortune 500 work smarter, faster, and better. The company was founded after engineer Fred Luddy wrote code that automated a tedious task for a coworker.