Aikido Security is looking for a Customer Success Manager in Poland to be a crucial bridge between customers and the platform, driving adoption and protecting against churn.
Responsibilities
- ▹Engage with 'accounts at risk' to prevent churn
- ▹Drive product adoption and maximize customer value
- ▹Escalate complex issues
- ▹Debug and resolve workflow issues
- ▹Drive onboarding and deployment for new clients
- ▹Deliver training sessions to customer teams
- ▹Share customer insights with the product team
About the company
Aikido Security builds developer-first security products that reduce real risk without slowing down software delivery. Founded in 2022 by third-time founders, the company has raised $85M and is working toward self-securing software.
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