Senior Experience Researcher

Stack

Responsibilities

• ▹Lead and facilitate discovery phases using research methods, workshops and stakeholder engagement to uncover user needs and business challenges
• ▹Plan and conduct user research, synthesizing findings into actionable insights that inform strategy and design
• ▹Develop experience maps, service blueprints and user journeys to communicate insights and define opportunities
• ▹Work collaboratively with product managers, engineers and other designers to align on vision, priorities and scope
• ▹Translate discovery insights into compelling design concepts, prototypes and recommendations
• ▹Advocate for human-centred design, influencing stakeholders

Requirements

• ▹Confident using Figma, Miro, Adobe CC suite and a variety of prototyping tools
• ▹Client-facing, comfortable presenting the team's latest design work
• ▹Inquisitive and eager to continuously improve and learn
• ▹Collaborative and ego-free, able to give and receive feedback from all team members regardless of role or level
• ▹Experienced in agile methodologies and software development practices
• ▹Actively involved in growing the team by finding and attracting talent

Soft skills

About the company

Valtech is the experience innovation company, a trusted partner to the world's most recognized brands. Its culture is built on the values of share, care and dare, working within a borderless, global framework.