Senior Site Reliability Engineer

Stack

Responsibilities

• ▹Own and influence the incident management process end-to-end
• ▹Maintain and evolve the on-prem observability stack
• ▹Keep production applications running smoothly via on-call rotation
• ▹Develop automations and tools to support platform reliability
• ▹Contribute to production services with performance and resiliency in mind
• ▹Collaborate with product engineers to foster SRE principles
• ▹Mentor the SRE team or product engineers

Requirements

• ▹Solid programming experience: Python (Django, AsyncIO) and/or Java (Spring Boot)
• ▹Experience maintaining an observability tools suite (LGTM: Loki, Grafana, Tempo, Mimir)
• ▹Experience in development and maintenance of Python services in production
• ▹Strong experience with AWS and Kubernetes
• ▹Proficiency with relational databases (PostgreSQL) and messaging systems (RabbitMQ, NATS, Kafka)
• ▹Experienced on-call SRE engineer
• ▹Hands-on troubleshooting of distributed systems in production environments
• ▹Proficiency in English, written and spoken

Soft skills

What we offer

• ▹Remote-first approach with hybrid option in Kyiv, Warsaw, and Lisbon offices
• ▹Long-term collaboration (employment contract, employment of record, or B2B)
• ▹Work schedule aligned with EU time zones
• ▹Honest, open culture valuing constructive feedback
• ▹Professional and personal development in a supportive team
• ▹Stable yet growing SaaS product in an agile environment

About the company

PandaDoc provides a document workflow automation platform used by 67,000+ organizations, with offices in Kyiv, Warsaw, and Lisbon.