(Fluent Ukrainian) Frontend Product Engineer (Vue/Nuxt, global)

Stack

Responsibilities

• ▹Develop and maintain the core web app on Vue 3 / Nuxt 3 (SSR), including the AI agent builder, live chats, analytics and billing
• ▹Build an embeddable chat widget on Vue 3 + Vite (iframe) with postMessage support, real-time interaction and theming
• ▹Create and refine AI functionality, including configuring AI agent behavior, prompts and guardrails
• ▹Optimize app performance: reduce widget bundle size, add lazy loading, improve Core Web Vitals
• ▹Support the production environment by analyzing errors in Sentry, investigating root causes and shipping fixes
• ▹Modernize legacy code alongside new product feature development
• ▹Develop AI-assisted workflows by creating rules, instructions and skills for AI tools in the codebase
• ▹Participate in task breakdown, estimation and technical decisions together with Product, Design and Backend teams

Requirements

• ▹3+ years of Vue.js experience with deep understanding of the Composition API (composables, reactivity, lifecycle hooks)
• ▹Production experience with Nuxt 3, understanding SSR including hydration, server-side data fetching and middleware
• ▹Confident TypeScript skills
• ▹English at Intermediate (B1) level or above
• ▹Experience with Pinia and store design principles, including global state management
• ▹Experience with Tailwind CSS, Vuetify, SCSS/BEM, and building responsive, cross-browser layouts
• ▹Experience with Socket.IO for real-time features, reconnect mechanisms and connection-state management
• ▹REST API integration experience, including typing, request structuring, error handling and authorization
• ▹Understanding of iframe, postMessage, cross-origin restrictions and isolation
• ▹Experience with Vite, including configuration, plugins and build optimization
• ▹Experience integrating Figma designs into web apps, including Figma MCP
• ▹Analytical mindset and experience with product analytics (PostHog, Amplitude or similar)

About the company

SupportYourApp is an international Intelligent Support-as-a-Service company that has provided reliable technical and customer support, along with CX-improvement services, to growing companies for over 15 years. Its global team counts 1500+ specialists, supports customers in 60 languages, works with partners such as Mastercard, Calm and MacPaw, and builds its own products, including Quidget, an AI agent platform that automatically resolves 50%+ of typical chat and email inquiries in 45+ languages.