QA Analyst / Software Tester (Tier 2 Support - Release & Defect Validation)

Stack

Responsibilities

• ▹Own Tier 2 validation: reproduce reported issues, validate fixes, confirm acceptance criteria, document clear test evidence
• ▹Perform regression and impact testing to ensure fixes do not affect dependent workflows or systems
• ▹Support release validation by executing regression and smoke testing for patches, configuration changes and maintenance releases
• ▹Manage defects end-to-end: log, track, retest, and communicate status and risks using tools such as Azure DevOps, JIRA or TestRail
• ▹Build and maintain lean, reusable regression test packs and incident-based test scenarios

Requirements

• ▹5+ years of QA/testing experience in enterprise environments (production/operational support experience preferred)
• ▹Strong expertise in manual testing for defect validation and release cycles, including targeted retesting and regression
• ▹Experience working with .NET and/or Microsoft SharePoint applications
• ▹Familiarity with vendor-supported SaaS applications, including validation of vendor fixes and coordination with support teams
• ▹Experience with defect tracking and test management tools (e.g. Azure DevOps, JIRA, TestRail)
• ▹Strong documentation skills with clear, stakeholder-ready reporting (test evidence, risks, release readiness)

Nice to have

• ▹Exposure to ITSM tools (e.g. ServiceNow)
• ▹Leveraging AI tools to improve productivity in test design, defect analysis and validation
• ▹Exposure to Power BI, GitHub Enterprise and GitHub Copilot

Soft skills

About the company

Paralucent is a consulting company that helps organizations move toward clarity through practical technology solutions. Its core values are driving real outcomes, taking ownership, creative problem-solving and customer centricity.