Applied AI Engineer - AI Neobank App (Spain)

Stack

Responsibilities

• ▹Build AI-powered workflows, assistants, agents and automation systems
• ▹Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations and internal tools
• ▹Work with product and engineering teams to turn manual processes into scalable AI-native systems
• ▹Build integrations with LLMs, internal data, APIs, documents, knowledge bases and business systems
• ▹Design evaluation, monitoring and fallback flows so AI outputs are useful, safe and reliable
• ▹Prototype quickly, test with users or operators, then productionize what works

Requirements

• ▹Strong software engineering foundation, preferably with Python and backend systems
• ▹Hands-on experience building with LLM APIs, agents, RAG, workflow automation or AI tools
• ▹Able to connect AI systems with real product, data and operational workflows
• ▹Good judgement on where AI helps and where rule-based systems or human review are better
• ▹Understands evaluation, accuracy, latency, cost, privacy and failure modes
• ▹Fast builder who can prototype, test and ship practical systems
• ▹Based in Spain
• ▹Strong English communication skills

Nice to have

• ▹Experience in fintech, insurance, support automation, CRM or operations automation

Soft skills

About the company

BJAK is a mobile-first insurance platform founded in 2019, today the leading insurance platform in Southeast Asia, now expanding into spending, saving, investing and currency exchange with an AI Neobank app. The team spans over 20 nationalities working globally and remotely.