Site Reliability Engineer

Stack

Responsibilities

• ▹Define SLIs, SLOs and error budgets for critical services
• ▹Influence system architecture for reliability, scalability and operability
• ▹Reduce operational toil through automation
• ▹Design and operate the observability stack (Datadog, Grafana, Elastic Stack)
• ▹Develop alerting strategies and dashboards
• ▹Design high-availability architectures: redundancy, failover, disaster recovery
• ▹Conduct capacity planning, load testing and performance optimization
• ▹Act as senior responder during production incidents
• ▹Own blameless post-mortems and drive improvements
• ▹Improve reliability of Kubernetes-based platforms
• ▹Partner on deployment safety and rollback strategies
• ▹Maintain runbooks and operational documentation

Requirements

• ▹3+ years as an SRE, DevOps Engineer or Production Engineer
• ▹Proven experience operating highly available, multi-tenant SaaS platforms
• ▹Hands-on experience with observability and monitoring tools (Datadog, Grafana, Elasticsearch/Kibana)
• ▹Solid understanding of Linux, networking and distributed systems
• ▹Experience with containerized environments

Soft skills

About the company

HostPapa is a fast-growing web hosting company operating in 39 countries. Its CloudBlue business powers cloud commerce for major Telcos, distributors and MSPs.