Senior Cloud Operations Engineer

Stack

Responsibilities

• ▹Own and operate the cloud infrastructure powering Progress Agentic RAG across multiple cloud providers and regions
• ▹Design and run production-grade, multi-cloud platforms using Infrastructure as Code and GitOps principles
• ▹Lead GitOps-driven infrastructure workflows, ensuring reliable, secure, and auditable changes
• ▹Operate and scale Kubernetes environments globally, supporting highly available, secure workloads
• ▹Enable platform and infrastructure delivery through modern CI/CD and automation practices
• ▹Design and maintain secure, zero-trust networking and identity models across cloud and on-prem environments
• ▹Build and evolve monitoring, incident response, and operational readiness for a 24/7 production platform
• ▹Collaborate with engineering, security, and product teams to improve reliability and developer experience
• ▹Mentor engineers and help define infrastructure standards and documentation

Requirements

• ▹Strong experience designing and operating cloud or platform infrastructure at scale, including HA, security, and disaster recovery
• ▹Deep hands-on expertise with Terraform and Infrastructure as Code
• ▹Proven experience running Kubernetes in production (GKE, EKS, AKS), including scaling, security, and observability
• ▹Experience with GitOps-based workflows and tools such as ArgoCD
• ▹Hands-on experience with AWS and/or GCP core networking, compute, storage, and identity services
• ▹Experience building and maintaining CI/CD pipelines, ideally with GitHub Actions
• ▹Good understanding of cloud networking and identity, including zero-trust concepts and workload identity
• ▹Ability to automate operational tasks using Python/Go
• ▹Proven experience architecting on-premises infrastructure and managing Kubernetes on bare metal
• ▹Hands-on expertise in hybrid release management and artifact distribution for restricted environments
• ▹Strong communication and collaboration skills in cross-functional, distributed teams
• ▹Comfortable owning complex systems end to end and making decisions in production environments

Soft skills

About the company

Progress (Nasdaq: PRGS) is the trusted provider of software that enables customers to develop, deploy, and manage responsible, AI-powered applications and experiences.