Senior Jira Software Engineer

Stack

Responsibilities

• ▹Manage Atlassian Jira Cloud at Canonical
• ▹Design, document and implement processes and automation in Jira
• ▹Design, document and implement integrations between Jira and the data warehouse
• ▹Create analytical dashboards so stakeholders can make data-driven decisions
• ▹Create learning resources that scale
• ▹Work with engineering, operations and support teams at a global scale
• ▹Take ownership of critical escalations and resolve them in a timely manner

Requirements

• ▹Exceptional academic track record from both high school and university
• ▹Experience with Atlassian Jira and its ecosystem as an administrator
• ▹Understanding of common Jira usage patterns for technical and non-technical departments
• ▹Experience as a software developer in Python
• ▹Professional written and spoken English
• ▹Excellent interpersonal skills, curiosity, flexibility and accountability
• ▹Ability to collaborate remotely with a diverse set of team members and stakeholders, and stay motivated, productive and organized in a fully remote environment
• ▹Ability to travel internationally twice a year for company events of up to two weeks

Nice to have

• ▹A perspective on process architecture
• ▹Experience with complex cross-project automation

Soft skills

What we offer

• ▹Distributed work environment with twice-yearly in-person team sprints
• ▹Personal learning and development budget of USD 2,000 per year
• ▹Annual compensation review
• ▹Recognition rewards
• ▹Annual holiday leave
• ▹Maternity and paternity leave
• ▹Employee Assistance Program
• ▹Opportunity to travel to new locations to meet colleagues
• ▹Priority Pass and travel upgrades for long-haul company events
• ▹Performance-driven annual bonus or commission in addition to base pay

About the company

Canonical is a leading provider of open-source software and operating systems and the publisher of Ubuntu. It has 1200+ colleagues in more than 80 countries, working almost entirely remotely. The company is founder led, profitable and growing.