Senior Staff Software Engineer, Agentic Platform

Stack

Responsibilities

• ▹Define the architecture for Tide's agentic platform
• ▹Drive the design of shared services such as context APIs, tool layers, policy controls and auditability
• ▹Partner with product, data, security and engineering teams to turn use cases into reusable platform capabilities
• ▹Set standards for reliability, safety, scalability and developer experience
• ▹Provide technical leadership across teams and unblock critical decisions
• ▹Implement cost-management and routing logic to optimise LLM spend across different providers
• ▹Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
• ▹Take part in build-versus-buy decisions and integrate external components

Requirements

• ▹Deep experience building platform or infrastructure systems at scale
• ▹Strong judgement across APIs, distributed systems, data and cloud-native architecture
• ▹Track record of leading complex cross-team technical problems
• ▹Experience integrating third-party platforms without losing control of core architecture
• ▹Strong understanding of reliability, security and observability

Nice to have

• ▹Experience with AI platform components (valuable, but not essential)
• ▹Experience in highly regulated industries (fintech, healthtech) where safety and compliance are core to the product

Soft skills

What we offer

• ▹Flexible working options
• ▹Group life insurance
• ▹Vitality health insurance
• ▹25 days holiday with the ability to buy extra days
• ▹3 days per year for L&D or volunteering
• ▹£1,000 professional L&D budget per year
• ▹Salary sacrifice benefits such as Cycle to Work and pension contribution
• ▹Brand-new office near Old Street with an all-day snack bar
• ▹Enhanced family-friendly leave
• ▹Sabbatical leave

About the company

Tide offers business accounts and related banking services, plus invoicing and accounting tools, to SMEs in the UK, India, Germany and France. It serves over 2 million members.