An AI-native product engineering role at Zowie, building the foundations behind a GenAI-powered customer service platform for reliability, performance and change, using modern AI tooling daily.
Responsibilities
- ▹Design systems that power the company's AI agents at scale, for reliability, performance and change
- ▹Actively use modern AI tools daily to explore designs, scaffold code, generate tests and document decisions
- ▹Practice disciplined engineering: clear contracts, readable code, strong test suites, observability and maintainable architectures
Requirements
- ▹Strong coding skills in Java, Scala or Python and a passion for learning
- ▹Solid expertise enhancing your engineering setup and workflow with AI dev tools
- ▹Excellent knowledge of SQL and relational databases
- ▹Solid system design skills to choose technologies and architectures wisely
- ▹Experience with distributed systems
- ▹Product acumen, ownership and focus on value delivered for customers
- ▹Working proficiency in English and Polish, both spoken and written
Nice to have
- ▹Experience with Docker Swarm / Kubernetes
- ▹Experience with NoSQL databases and GraphQL
- ▹Experience with Kafka or other message brokers
Soft skills
Eagerness to learn and openness to using AI tools dailyProduct mindset and ownership focused on customer valueDisciplined, quality-focused engineering approach even at a fast pace
About the company
Zowie is revolutionizing how businesses interact with their customers, creating a future where AI agents handle 100% of customer interactions with instant, personalized experiences. Leading consumer brands like Costco, DocMorris, Monos, Decathlon and InPost already trust Zowie's AI agents with their frontline customer care, handling millions of conversations monthly. Despite being a compact team, the company operates and enhances a sophisticated system of over 100 microservices, predominantly written in Scala and Java.
Languages: Angol: Haladó, Lengyel: Haladó
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