Senior Product Manager - Merchant Intelligence and Analytics

Responsibilities

• ▹Develop and execute a comprehensive product strategy and metrics for business intelligence and insights
• ▹Build clear and actionable reporting designed to be consumed and shared across multiple personas through the right channels (customer app, email, exports, conversational AI)
• ▹Own the cross-product revenue breakdown: surface how each step in the shopping journey drives e-commerce business
• ▹Drive proactive, actionable insights at each step of the product discovery journey: not just what is happening, but why and what to do next
• ▹Lead and scale a cross-functional team of engineers and a designer, owning the full product cycle from discovery to prototyping, implementation, launch and iteration
• ▹Conduct customer research across multiple personas and industries to understand how stakeholders consume analytics and make decisions
• ▹Collaborate closely with fellow product teams to ensure data quality and actionability in merchandising, explainability, reporting and AI agent workflows
• ▹Communicate at all levels, setting expectations and providing regular updates on product strategy, roadmap and team metrics

Requirements

• ▹Data storytelling: translating complex e-commerce data into compelling, value-based, actionable narratives for different audiences
• ▹User experience advocacy: turning fragmented workflows into proactive, guided experiences
• ▹Qualitative and quantitative customer research, understanding the underlying business needs
• ▹Problem solving: digging into root causes, assessing opportunities and risks, deciding under uncertainty
• ▹Ability to motivate cross-functional teams and drive outcomes
• ▹Strategic thinking and consistent execution, trading off short-term customer requests with strategic bets
• ▹Comfort collaborating with technical teams (data engineering, ML, backend)
• ▹Thriving in a fast-moving entrepreneurial environment
• ▹Experience working remotely and in agile software development with empowered cross-functional teams

Nice to have

• ▹Background in analytics and/or e-commerce products

Soft skills

About the company

Constructor is a reinforcement-learning-based product discovery platform for e-commerce that states it has never lost an A/B test against competition.