Forward Deployed Engineer

Stack

Responsibilities

• ▹Embed with enterprise retail customers and partners to understand technical environments and business workflows
• ▹Design, build, and deploy AI and agentic solutions tailored to each customer's infrastructure
• ▹Extend, adapt, and integrate Instacart's core AI capabilities into customer ecosystems, including undocumented systems
• ▹Maintain close working relationship with R&D, flag platform gaps, propose concrete changes
• ▹Collaborate with the AI Solutions Architect to translate domain requirements into working software
• ▹Serve as the primary technical point of contact for customers during implementation

Requirements

• ▹5+ years of software engineering experience with demonstrated ability to ship production-quality code
• ▹Hands-on experience building with LLM APIs, function calling, tool use, agent frameworks, or RAG pipelines
• ▹Proficiency in Python or another scripting/backend language used in data-intensive environments
• ▹Proven ability to integrate with messy, heterogeneous enterprise data environments
• ▹Direct experience with external enterprise customers in a consulting or customer-facing capacity
• ▹Strong working knowledge of retail and e-commerce system fundamentals

Nice to have

• ▹Prior work in a forward deployed, embedded engineering, or professional services capacity
• ▹Background at a startup or early-stage company
• ▹Experience in enterprise software implementation, systems integration, or solutions engineering
• ▹Exposure to retail tech, e-commerce, or supply chain systems

Soft skills

What we offer

• ▹New hire equity grant and annual refresh grants
• ▹Market-competitive compensation and benefits by location

About the company

Instacart is transforming the grocery industry, delivering an essential service that customers rely on, with a Flex First approach to work.