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Engineering Manager

Engineering Manager • Remote • Full-time United States USA

Portless is looking for a data-driven, execution-focused Engineering Manager to run day-to-day engineering operations and optimize its global delivery engine. Reporting to the VP of Engineering, they will directly manage a globally distributed team of ~10 engineers across the USA, Canada, EU, UK and China, balancing the long-term roadmap with incident response for live logistics systems.

Stack

Responsibilities

  • Break down and execute the technical roadmap defined by leadership across a fully distributed team, owning sprint commitments and release cycles across time zones
  • Balance planned vs. reactive work, building frameworks for ad-hoc bug triage and prioritization without disrupting sprints
  • Own incident management and on-call: design sustainable, distributed on-call rotations and post-mortem culture to reduce MTTR
  • Design asynchronous workflows that minimize the need for real-time meetings
  • Track and optimize DORA metrics (deployment frequency, lead time for changes, change failure rate, time to restore service)
  • Standardize the team's use of AI development tools (e.g. Cursor, Copilot, Claude Code)
  • Manage, mentor and coach a team of ~10 engineers globally, running regular 1-on-1s

Requirements

  • 2+ years directly managing a team of ~10 software engineers, with a track record running globally distributed, asynchronous teams
  • Active use of AI development tools with a clear view of where they accelerate delivery and where they introduce risk
  • Proven experience building triage systems for ad-hoc bugs and running real-time incident management for high-stakes production systems
  • Exceptional written communication, defaulting to documentation and public channels over ad-hoc calls
  • Practical experience using DORA metrics or similar frameworks to diagnose engineering bottlenecks
  • Strong technical grounding to navigate code reviews and modern cloud workflows without writing production code daily

Nice to have

  • Prior engineering management experience in Supply Chain, Logistics or E-commerce
  • Experience with e-commerce platforms (Shopify, WooCommerce) or cross-border shipping, tracking and customs APIs

Soft skills

People-first leadership, building psychological safety and preventing burnoutLow ego, high alignment, partnering closely with the VP of EngineeringData-driven, calm under pressure during incidents

What we offer

  • Competitive salary and meaningful equity package
  • Flexible, remote-first, asynchronous-friendly work environment across multiple time zones

About the company

Portless is changing the face of global e-commerce. By decoupling brands from traditional, expensive domestic warehousing, it allows e-commerce companies to ship directly from manufacturing hubs to global consumers in as little as 3-5 days.

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