Senior Software Engineer

Stack

Responsibilities

• ▹Contribute production code to the encoding stack (Java/Kotlin, C++) as a full member of the Encoding team's sprints
• ▹Own US enterprise accounts technically during EU off-hours: triage and troubleshoot encoding issues, drive incidents to resolution or a clean handover
• ▹Debug live, distributed systems under real customer pressure: log analysis, error diagnosis, network traces, reproducing issues from limited information
• ▹Travel to customer sites to support integrations, run technical workshops, and handle escalations
• ▹Feed what you learn in the field back into sprint planning and the product roadmap

Requirements

• ▹5+ years of software engineering experience at a senior level, strong in Java or C++, able to contribute production code in the encoding team's sprints
• ▹2+ years in a customer-facing technical role (solutions architecture, professional services, forward deployed, or named-account support)
• ▹Cloud experience (AWS and/or GCP), Docker, and hands-on experience running and debugging scalable distributed services
• ▹Strong troubleshooting on live customer systems: log analysis, error diagnosis, network traces, reproducing issues from limited information
• ▹Open to AI-assisted development workflows and comfortable using AI tools like Claude Code
• ▹Excellent written and verbal English, with a track record of communicating credibly with enterprise engineering teams
• ▹High autonomy: comfortable owning issues end-to-end during US hours while the EU team is offline, with sound judgment on when to escalate vs. resolve
• ▹Based on the US East Coast or in Denver, and willing to travel to customer sites regularly
• ▹Must already have the right to work in the United States

Nice to have

• ▹Video streaming domain knowledge: codecs (H.264/HEVC, ideally AV1), container formats, HLS/DASH, OTT encoding workflows
• ▹Prior forward-deployed, solutions architect, or professional services experience at a SaaS or media-tech vendor
• ▹Experience with Bitmovin or competing encoding platforms (AWS MediaConvert/Elemental, Harmonic, MediaKind)
• ▹Live streaming and 24/7 operations experience: incident management, on-call

Soft skills

About the company

Bitmovin is a global Series-C SaaS video streaming technology company whose solutions are used by well-known brands such as Red Bull Media House, RTL, and Technicolor. Its engineering team is based in Europe, building Emmy award-winning technology for live and VOD video encoding.