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Senior Frontend Software Engineer (AI Receptionist)

Software Engineer • Senior • Remote • Full-time Canada Canada

Cresta, a unified conversational AI platform company, is hiring a Senior Frontend Software Engineer to build the web applications powering its AI Receptionist product, which answers calls, understands intent, and completes tasks for enterprise customers. The role focuses on building React/TypeScript interfaces for configuring, deploying, and monitoring AI voice agents.

Responsibilities

  • Design and build modern, responsive, highly interactive web applications using React and TypeScript
  • Create intuitive UX for configuring conversational AI, managing knowledge sources, and testing AI behavior
  • Build reusable UI components and frontend infrastructure
  • Integrate frontend applications with backend services via REST APIs, WebSockets, and real-time streaming
  • Collaborate with AI/ML engineers to surface LLM-powered capabilities in the UI
  • Drive frontend architecture decisions and establish engineering best practices
  • Mentor engineers through technical leadership and design reviews

Requirements

  • 5+ years of professional software engineering experience with a strong frontend focus
  • Deep expertise in React, TypeScript, JavaScript, HTML, and CSS
  • Experience building complex, production-scale web applications
  • Strong understanding of frontend architecture, component design, and state management
  • Experience integrating with backend services via REST, GraphQL, WebSockets, or streaming protocols
  • Familiarity with frontend tooling: Vite, Webpack, Node.js, modern testing frameworks

Nice to have

  • Experience building AI-powered or generative AI applications
  • Experience with Large Language Models and AI agent platforms
  • Experience building products for conversational AI, voice technology, or contact center software
  • Experience with real-time communication technologies
  • Familiarity with Go or other backend technologies
  • Experience building cloud-native distributed systems

Soft skills

Excellent communication skillsAbility to thrive in a fast-paced, collaborative environmentAbility to influence technical direction while shipping high-quality code

What we offer

  • Medical, dental, and vision plans
  • Paid parental leave
  • Monthly health and wellness allowance
  • Work-from-home office stipend
  • Lunch reimbursement for in-office employees
  • 3 weeks PTO (Canada)
  • Base salary plus equity

About the company

Cresta, born from the Stanford AI Lab, offers a unified AI platform combining conversational AI agents and real-time human agent augmentation. Customers include United Airlines, Cox Communications, and Marriott, and the company has raised more than $270 million.

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