German-speaking Partner Onboarding Coordinator

Responsibilities

• ▹Onboard new restaurant and retail partners to the Wolt platform
• ▹Communicate with partners via email and phone (mostly in German, all remote, no in-person meetings)
• ▹Guide partners through setup requirements and processes
• ▹Upload and update menus in Wolt's internal systems
• ▹Check that all information is accurate, complete, and up to date
• ▹Follow up on missing or unclear details with partners
• ▹Work with internal teams to resolve issues and keep onboarding on track

Requirements

• ▹Fluent German and English (written and spoken)
• ▹Comfortable with phone communication and partner-facing tasks
• ▹Detail-oriented and confident working with systems and data
• ▹Organized and able to manage multiple tasks
• ▹Able to work independently in a fast-paced environment

Nice to have

• ▹Experience in administration, operations, or customer support
• ▹Experience in hospitality, food, or retail

Soft skills

What we offer

• ▹Independent work in a dynamic, international team
• ▹Modern work equipment
• ▹A steep learning curve in a global tech company
• ▹Volunteer day
• ▹Snacks and drinks in the office
• ▹SZÉP-card (non-student employees)
• ▹Private health insurance (non-student employees)
• ▹All You Can Move card, self-financed (non-student employees)
• ▹Employee Assistance Programme - therapy and wellbeing (non-student employees)
• ▹Discount on Wolt orders (non-student employees)
• ▹Extended parental leave for fathers: 16 weeks total (non-student employees)