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Staff Product Manager - Enterprise AI

Product Manager • Principal • Remote • Full-time United States USA

As Staff Product Manager for Twilio's Enterprise AI team, you'll lead product strategy and execution for AI-powered solutions across GTM functions (Sales, Support, Operations) and Corporate Functions (Finance, Legal, HR).

Responsibilities

  • Define and execute the Enterprise AI product roadmap across GTM and Corporate Functions
  • Build AI-powered solutions for Sales, Support, and Operations (sales productivity, support automation, compliance)
  • Build AI-powered solutions for Finance, Legal, and HR (financial automation, contract management, HR workflows)
  • Leverage the Enterprise AI platform to build agentic solutions using multi-agent architecture and workflow automation
  • Integrate with enterprise systems including Salesforce, Zendesk, Workday, NetSuite, and DocuSign

Requirements

  • Extensive product management experience with AI-powered enterprise solutions
  • Track record leading cross-functional product development across multiple business domains
  • Experience partnering with GTM and Corporate Function leaders, engineering, and data science teams
  • Strong strategic and execution skills

Soft skills

Balances the needs of diverse stakeholders within a unified platform strategyCross-functional influence and collaboration

About the company

Twilio is a remote-first communications company delivering solutions to hundreds of thousands of businesses and empowering millions of developers worldwide.

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