
Full Stack Developer (Outbound/Selfservice)
Full Stack Developer to build a configurable, UI-driven self-service platform for contact center operations on top of Amazon Connect, enabling business users to manage call routing, queues, and outbound campaigns without code changes.
Responsibilities
- ▹Design and develop scalable microservices and RESTful APIs using Java, Spring Boot
- ▹Build backend systems to support dynamic call routing, queue management, and configuration-driven workflows
- ▹Develop services enabling outbound campaign management and dialer customization
- ▹Collaborate with UI teams to power self-service interfaces used by business users
- ▹Integrate applications with AWS services (EC2, S3, Lambda, API Gateway, DynamoDB)
- ▹Abstract and manage business logic outside of Amazon Connect to enable flexible configurations
- ▹Ensure systems support real-time updates without requiring deployments
- ▹Optimize performance, scalability, and reliability of distributed systems
- ▹Participate in code reviews, debugging, and production support
Requirements
- ▹4+ years of experience in Java, Spring Boot, and microservices architecture
- ▹Experience building and consuming REST APIs
- ▹Working knowledge of React, TypeScript, and modern JavaScript (ES6+)
- ▹Hands-on experience with AWS services (EC2, Lambda, S3, API Gateway, DynamoDB)
- ▹Strong understanding of SQL and NoSQL databases
- ▹Experience with CI/CD tools, Git, Docker
- ▹Strong problem-solving and communication skills
Nice to have
- ▹Understanding of config-driven systems or platforms where business users control workflows
- ▹Exposure to contact center platforms, IVR systems, or tools like Amazon Connect
Soft skills
What we offer
- ▹Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- ▹Competitive Pay and Benefits: comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- ▹Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- ▹Growth Mindset: professional development opportunities including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- ▹Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- ▹Welcoming Multicultural Environment: dynamic, global team, inclusive and supportive work environment with open communication and regular team-building events.
- ▹Social Sustainability Values: sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
About the company
Miratech helps visionaries change the world. It is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. As a values-driven organization, its culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding scope, schedule, and/or budget objectives since its inception in 1989. Miratech has coverage across 5 continents, operates in 25 countries, retains nearly 1000 full-time professionals, and its annual growth rate exceeds 25%.
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