IT Project Coordinator

Location: Mexico City – Alisos

Work arrangement: On-site

Fluent English: Mandatory

Key responsibilities:

• Coordinate IT project activities, schedules, deliverables, and meetings.

• Track tasks, risks, dependencies, and mitigation plans.

• Prepare executive reports, dashboards, and project performance indicators.

• Validate that technical solutions meet business requirements and project objectives.

• Coordinate activities with internal teams, vendors, and implementation partners.

• Support backlog management and prepare materials for steering committees.

• Analyze CES, CSAT, and NPS indicators to improve the customer experience.

What are we looking for?

• Bachelor’s degree in Information Systems, Information Technology, Business Administration, Project Management, or a related field.

• Two to four years of experience in IT project coordination, PMO activities, or a similar role.

• Knowledge of Agile, Scrum, hybrid delivery models, SDLC, and ITIL 4.

• Experience using Jira, MS Project, Microsoft Teams, SharePoint, and Office 365.

• Familiarity with ServiceNow, ITSM processes, data analysis, and dashboard development.

• Strong communication, critical thinking, organizational, attention-to-detail, and customer-focused skills.

We are looking for an organized, analytical, and proactive professional who can collaborate with global teams and turn effective project coordination into meaningful results for the business and its customers.

If you are interested and meet the requirements, apply and send your resume in English