ServiceNow CSM Developer

Job Responsibilities

• Understanding customer requirement and provide mapping with IT processes.

• Design, configure and code ServiceNow based on business requirements

• Facilitate rollout of new functionality, interfaces, modules, perform UI and configuration

• Configure integration, develop and support based on the ServiceNow solutions

• Screen and form design, workflow development, report configuration, integration with systems and scripting

• Collaborate ServiceNow release planning and implementations

• Handle general updates, identify system deficiencies and recommend solutions

• Develop ASP.NET custom web applications

Job Requirements

• At least 3 years of professional experience in the ServiceNow CSM platform in design and developing custom application

• Proven experience in deploying ITSM enterprise solutions and configuring ServiceNow

• Experience in designing user interfaces/user experience capabilities

• Strong knowledge of the server side and client side scripting.

• Certification as a ServiceNow Developer/ServiceNow Implementer is a plus

• Knowledge and strong hands on working experience in following is a must: C#, ASP.NET, SQL

• Knowledge on HTML5, CSS3, JavaScript

Must Have:

• Technical Pre-Sales experience in ServiceNow CSM, ITSM, ITAM (HAM & SAM), ITOM applications

• Certifications in ITIL4, ServiceNow CSM, ITSM, ITAM, ITOM applications

• At least 2-3 years’ experience using ServiceNow.