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AI Field Engineer - Enterprise

AI / ML Engineer • On-site • Full-time • 📍 New York +2

A technical owner working with large enterprise and digital-native customers at Fireworks, turning complex AI problems into production systems fast while building executive-level relationships.

Responsibilities

  • Build end-to-end POCs and MVPs with customer engineering teams inside their own codebases and infrastructure
  • Architect inference foundations for customers whose core product depends on GenAI, sizing deployments to scale
  • Run load tests and establish latency, throughput, and cost baselines against realistic customer traffic profiles
  • Deploy and validate new model families on inference frameworks (vLLM, SGLang)
  • Guide customers on model selection and fine-tuning strategy (SFT, DPO, RFT)
  • Build and run fine-tuning pipelines directly with customers
  • Lead structured discovery conversations to unpack customer pain points and success criteria
  • Own the technical relationship from first engagement through production deployment
  • Spend time on-site with customers, building trust and momentum in person
  • Translate recurring customer pain points into concrete product proposals

Requirements

  • 5+ years in a hands-on, customer-facing technical role (Forward Deployed Engineer, Applied AI Engineer, Solutions Architect, ML Engineer with field exposure, or technical founder)
  • Demonstrated ability to build production software with customers
  • Strong Python skills, comfortable with production code
  • Familiarity with Kubernetes and infrastructure engineering
  • Working knowledge of the LLM stack: inference tradeoffs, model serving, fine-tuning workflows (SFT at minimum, DPO/RFT a strong plus)
  • Experience with cloud infrastructure (AWS, Azure, GCP) and deploying models on GPU infrastructure
  • Exceptional communication across executive and engineering levels

Nice to have

  • 10+ years in technical field or engineering roles
  • Experience with inference serving frameworks (vLLM, SGLang, TensorRT-LLM)
  • Experience operating as a technical authority inside a customer's environment
  • Track record taking GenAI POCs from prototype to production-scale deployments
  • Experience with hyperscaler AI platforms (Azure AI Foundry, AWS Bedrock/SageMaker, GCP Vertex)
  • Experience building or integrating agentic systems or tool-use chains

Soft skills

Executive and engineering-level communication in the same dayStakeholder management across large, longer-cycle organizationsBuilding trust through in-person presenceIndependent, structured discovery leadership

What we offer

  • $200,000-$260,000 on-target earnings plus equity
  • Meaningful equity in a fast-growing startup
  • Competitive salary and comprehensive benefits package

About the company

Fireworks is building the future of generative AI infrastructure, delivering one of the industry's fastest and most scalable inference platforms. A Series C company valued at $4 billion, backed by investors including Benchmark, Sequoia, Lightspeed, and Index, and founded by veterans of Meta PyTorch and Google Vertex AI.

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