Technical Deployment Lead, Forward Deployed Engineering - Zurich

Responsibilities

• ▹Own the technical delivery plan for multiple interdependent workstreams
• ▹Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria
• ▹Run day-to-day engineering execution across OpenAI FDE and customer teams
• ▹Embed with customer teams to land production deployments and drive adoption
• ▹Lead onboarding, adoption, and change management
• ▹Partner with Product and Research so platform and research workstreams land on time
• ▹Codify solution patterns and evals, packaging field signals to improve product and models
• ▹Own value cases and ROI: set baselines and KPIs, run pre-/post-deployment measurement and report to execs

Requirements

• ▹7+ years of customer-facing technical delivery leadership
• ▹Track record leading large, complex, high-stakes customer engagements, ideally involving AI
• ▹Excel in high-ambiguity environments, simplifying complex and dynamic work
• ▹Move fluidly between system-level understanding and execution-level detail
• ▹Strategic thinking and pattern-matching across deployments
• ▹Strong technical fluency and sharp sequencing instincts
• ▹Experience shipping AI/LLM systems
• ▹Executive presence, translating technical trade-offs for business leaders
• ▹Willingness to be onsite with customers frequently (often 25-50%, sometimes higher)
• ▹Expertise in at least one major sector (e.g., healthcare, energy, financial services, semiconductors, IT)

Soft skills

What we offer

• ▹Hybrid model, 3 days in office
• ▹Relocation assistance
• ▹High-trust, high-autonomy role

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.