Token-as-a-Service Technical Program Manager

Responsibilities

• ▹Lead end-to-end delivery programs converting external infrastructure capacity into production-ready token supply
• ▹Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments
• ▹Build integrated plans across internal engineering teams and external partners with clear milestones and critical paths
• ▹Drive launch execution for new partner regions, clusters, and capacity expansions
• ▹Create operating mechanisms measuring deployed capacity versus usable token output
• ▹Identify and resolve bottlenecks preventing token generation
• ▹Coordinate with capacity planning and finance to prioritize highest-ROI capacity opportunities
• ▹Establish executive-level reporting on delivery status, risks, and token ramp forecasts

Requirements

• ▹8+ years of Technical Program Management, Engineering Program Management, or Infrastructure Delivery experience
• ▹Experience leading large-scale technical programs involving cloud, data center, networking, hardware, or distributed systems
• ▹Strong understanding of compute infrastructure, clusters, networking, storage, and production systems
• ▹Proven ability to drive cross-functional execution across engineering, operations, finance, and external vendors
• ▹Experience managing executive stakeholders and communicating complex tradeoffs clearly
• ▹Strong analytical skills reasoning about utilization, throughput, capacity, and operational metrics

Nice to have

• ▹Experience with GPU clusters, AI infrastructure, or large-scale model serving environments
• ▹Familiarity with token economics, inference capacity planning, or workload scheduling
• ▹Experience scaling global infrastructure through third-party providers
• ▹Background in systems engineering, networking, or hardware deployment programs

Soft skills

About the company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. As an equal-opportunity employer, it pushes the boundaries of AI capabilities while keeping safety and human needs at the core of its work, and values the diverse perspectives and experiences that reflect the full spectrum of humanity.