Senior Technical Program Manager, New Product Introduction

Stack

Responsibilities

• ▹Stand up NPI as a repeatable discipline: build the launch process, requirements framework, and operating cadence from a near-blank slate
• ▹Own the launch program end-to-end: hold the timeline, drive deliverables across Product, Finance, Legal, Operations, and Engineering
• ▹Own the commercial and operational design of a launch: define requirements, decide on pricing setup, quoting logic, discount and approval rules
• ▹Own the integration path for acquired products into the commercial system
• ▹Test the end-to-end quote-to-cash flow before launch (UAT)
• ▹Own go-live readiness: set launch criteria, run the go/no-go decision
• ▹Coordinate field activation with Enablement
• ▹Build automation and tooling to make the commercial system faster and more reliable
• ▹Track launches after go-live and feed learnings back into the process

Requirements

• ▹8+ years in technical program management, revenue operations, product operations, or commercial systems
• ▹Track record of owning launches end-to-end and building the systems behind them
• ▹Owner-operator mindset: you own the outcome, build the system, run it, and fix it
• ▹A builder's bias: comfortable starting from a near-blank slate and defining a process where none exists
• ▹Able to own the design: define requirements, facilitate design calls on quoting, approval, and control logic
• ▹Strong cross-functional program management: hold a timeline, drive deliverables, synthesize across stakeholders
• ▹Experience with usage-based or consumption-based business models (required)
• ▹Strong working knowledge of Salesforce and CPQ, financial and billing systems, product rating, and telemetry
• ▹Strong written and verbal communication, comfortable driving cross-functional forums and presenting readiness status to senior stakeholders
• ▹Bachelor's degree, quantitative or technical field preferred

Nice to have

• ▹M&A or technology integration experience

Soft skills

About the company

ClickHouse is a leading provider of real-time analytics database technology.