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Enterprise Solutions Engineer - North America

Backend Developer • Remote • Full-time • 📍 United States

A Solutions Engineer role unlocking the full potential of ElevenLabs' voice AI platform for a growing enterprise customer base, working closely with the Account Executive team.

Stack

Responsibilities

  • Collaborate strategically with Account Executives to strengthen the technical side of the sales process
  • Work directly with customer and prospect technical contacts, providing bespoke support and architecting solutions
  • Craft compelling technical demonstrations that clearly communicate the product's value
  • Create technical enablement resources that improve the sales team's effectiveness
  • Build self-service tools and documentation empowering customers to implement solutions independently
  • Identify opportunities to productize common integration patterns, working with product teams

Requirements

  • Experience working with customers (student clubs or side projects are fine)
  • Strong technical background to help customers architect integrations with their existing systems
  • Proficiency in Python with deep software development, architecture and integration pattern knowledge
  • Excellent communication skills, able to adapt messaging to different audiences

Soft skills

Empathy for customers, sales and product teamsPattern recognition and a knack for scaling solutionsCommunication tailored to different audiences

What we offer

  • Learning & development stipend (annual)
  • Social travel stipend to meet up with colleagues
  • Annual company offsite in a new location each year (past ones included Croatia, Italy, Portugal, Switzerland)
  • Monthly co-working stipend if not located near a hub office

About the company

ElevenLabs is an AI research and product company transforming how we interact with technology. Launched in January 2023 with the first human-like AI voice model, it now serves millions of users and thousands of businesses, from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Backed by prominent investors including Andreessen Horowitz, ICONIQ Growth and Sequoia, the company has raised $781M in funding at an $11B valuation.

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