As an SRE at Baseten, you'll define and codify the reliability standards for the ML infrastructure platform, building robust systems, automation, and observability tooling.
Responsibilities
- ▹Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking
- ▹Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code
- ▹Author, validate, and improve runbooks for recurring failure patterns
- ▹Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations
- ▹Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management
- ▹Define and instrument SLOs and SLIs across customer workloads and internal services
Requirements
- ▹Extensive hands-on experience with Kubernetes (multi-cloud across EKS, GKE, or similar is a strong plus)
- ▹Experience building and maintaining scalable infrastructure
- ▹Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines
- ▹Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD)
- ▹Experience writing and improving runbooks, leading incident response, and post-mortem analysis
Nice to have
- ▹Observability-as-code experience
- ▹Familiarity with incident management platforms (e.g. incident.io)
- ▹No prior ML experience required, but curiosity about ML model deployment is a plus
Soft skills
systems thinkingownershipcommunicationcuriosity
What we offer
- ▹Competitive compensation, including meaningful equity
- ▹100% coverage of medical, dental, and vision insurance for employee and dependents
- ▹Flexible PTO policy including company-wide Winter Break
- ▹Paid parental leave
- ▹Fertility and family-building stipend through Carrot
- ▹Company-facilitated 401(k)
About the company
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. The company recently raised a $1.5B Series F.
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