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SRE

DevOps / SRE • Remote • Full-time • 📍 San Francisco

As an SRE at Baseten, you'll define and codify the reliability standards for the ML infrastructure platform, building robust systems, automation, and observability tooling.

Responsibilities

  • Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking
  • Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code
  • Author, validate, and improve runbooks for recurring failure patterns
  • Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations
  • Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management
  • Define and instrument SLOs and SLIs across customer workloads and internal services

Requirements

  • Extensive hands-on experience with Kubernetes (multi-cloud across EKS, GKE, or similar is a strong plus)
  • Experience building and maintaining scalable infrastructure
  • Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines
  • Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD)
  • Experience writing and improving runbooks, leading incident response, and post-mortem analysis

Nice to have

  • Observability-as-code experience
  • Familiarity with incident management platforms (e.g. incident.io)
  • No prior ML experience required, but curiosity about ML model deployment is a plus

Soft skills

systems thinkingownershipcommunicationcuriosity

What we offer

  • Competitive compensation, including meaningful equity
  • 100% coverage of medical, dental, and vision insurance for employee and dependents
  • Flexible PTO policy including company-wide Winter Break
  • Paid parental leave
  • Fertility and family-building stipend through Carrot
  • Company-facilitated 401(k)

About the company

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. The company recently raised a $1.5B Series F.

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