Staff Software Engineer - Databases SRE | UK | Remote

Stack

Responsibilities

• ▹Partner closely with product engineering squads (embedded model)
• ▹Own production reliability for high-SLA and complex customer environments
• ▹Design and implement automation to scale reliability practices
• ▹Ensure customers meet SLO targets, define and evolve per-tenant SLOs and reliability models
• ▹Proactively reduce SLO burn to prevent repeat incidents
• ▹Serve as a primary escalation point and on-call for relevant incidents
• ▹Lead customer-impacting incident response and post-incident reviews (PIRs)
• ▹Contribute to design docs and code reviews, improve alert quality

Requirements

• ▹8+ years engineering experience, 4+ in SRE/CRE/production engineering
• ▹Strong Kubernetes experience on AWS, GCP, or Azure with infrastructure-as-code tooling (Helm, Terraform, Jsonnet)
• ▹Strong technical leadership experience, mentoring and leading a team through projects
• ▹Experience operating multi-tenant systems in production
• ▹Strong experience designing and implementing SLOs
• ▹Experience with at least one programming language (Go, Python, Java, etc.)
• ▹Knowledge of Linux internals, networking, cloud storage, and scaling
• ▹Excellent problem-solving and troubleshooting skills
• ▹Experience with calm, blameless incident response and high-quality post-incident reviews

Soft skills

What we offer

• ▹100% remote work in a global culture
• ▹30 days of annual leave, including 3 Grafana Shutdown Days
• ▹In-person onboarding for new hires

About the company

Grafana Labs is the company behind the open observability cloud, with 35M+ users and 7,000+ customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. A 100% remote company with 1,600+ team members across 40+ countries.